It sounds like it’s going to be just some holiday shopping insanity, but then:
When store personnel unlocked the doors to the store, Akasha Adonis and her mother of Humboldt, TN made their way to one of four entrances where there was no line. As they were entering the store, a girl from another entrance where there was a line ran up to Akasha’s mother and another woman and attempted to ram through them into the store. When Akasha stepped between the girl and her mother to protect her, the girl jumped into Akasha’s face and began cussing at her. At the same moment, a man attacked Akasha and another woman at the entrance. The assailant hit Akasha and pulled out her hair as he pulled her through the door into the store. The man then shoved his hand in her mouth with his thumb, tore three of her teeth out of socket, and broke her jaw as he forced Akasha to the ground. The assailant then stood up and walked into the store to shop as Kohl’s staff stood idly by greeting other shoppers.
What the fuck is wrong with people?
On top of it, a comment made by a Kohl employees make the bias obvious, and the police, as well, have been insensitive, bigoted jackasses:
Akasha’s mother posted about the incident on her Facebook page. A Kohl’s employee posted a comment in response which read: “no it happened before I got there. i got there at 5 AM. they said it was a guy and a guy dressed up as a woman . they said the he/she/it got its wig knocked off and some teeth knocked out.”
An officer describes a broken jaw & the loss of three teeth as “no serious injuries.”
Read more if you can without your head exploding.
(Thanks to Marti in TN for the tip.)
I believe people should go to Kohl’s facebook page and request that they disclose their diversity policy and take a position on what happened.
A few weeks ago Ross stores got flooded with these kind of messages and emails regarding an incident in their Lynwood Washington Store. They ended up posting their policy publicly, they expressed regret over what happened (a manager had behaved inappropriately with a transwoman customer) and I believe the manager lost her job.
Their marketing department will drive their response because this is potentially a nightmare for them if their pre-dominantly female customer perceive their response is insufficient.